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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Leah Belzer-Adams

Leah Belzer-Adams

October 14, 2025

5  out of  5
rating by Leah Belzer-Adams
"Laura is warm, responsive and proactive!"
We responded:
"Thank you, Leah, for your positive feedback and for acknowledging the excellent assistance from Laura! We greatly value your support and feedback."
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Ian Holmes

October 10, 2025

5  out of  5
rating by Ian Holmes
"Laura was extremely proactive and helpful about updating my policy following some life changes, and has always been very responsive on the few occasions I’ve had to call in about something. Highly recommend!"
We responded:
"Ian, thank you so much for your kind words! I’m delighted to hear that Laura has been proactive and responsive in assisting you through your life changes. We truly appreciate your recommendation and are always here to provide the attentive, caring support you deserve. Please don’t hesitate to reach out anytime—we’re grateful to have you with us!"
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Joe

October 10, 2025

5  out of  5
rating by Joe
"This State Farm location is great! Laura and Jill are both very helpful and approachable. Laura has been our primary point of contact for a couple of years now, and she’s always been extremely reliable, professional, and delivers on what she promises. Full disclosure: we recently switched our auto insurance, not because of Laura or Jill, but because State Farm’s premiums were significantly higher than competitors (some were nearly half the cost). If we ever decide to return to State Farm for auto insurance, this is absolutely the location we’d come back to."
We responded:
"Joe, thank you so much for your thoughtful and honest feedback. I truly appreciate your kind words about Laura and me—we’re grateful to have had the opportunity to support you with professionalism and reliability. We completely understand how important it is to find the best value for your insurance needs, and we respect your decision to explore other options. Please know that if you ever choose to return, we’ll be here with open arms, ready to provide the same caring and dedicated service you’ve come to expect. Wishing you all the best!"
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A F

October 8, 2025

5  out of  5
rating by A F
"I started my online quote with statefarm and had some questions before finalizing my policy. Literally within a minute of the question submission, Joe gave me a call and answered ALL of them. He even was able to help lower my initial quote that was given on the website. He re issured me that i was able to give him a call with any further questions i come across in the future. 10/10 service."
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that Joe was able to respond so quickly and help you not only with your questions but also in lowering your quote. Providing prompt, caring, and attentive service is what we strive for, and it’s wonderful to know you felt supported every step of the way. Please don’t hesitate to reach out anytime—you’re always welcome here! "
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Trudy carrick

October 4, 2025

5  out of  5
rating by Trudy carrick
"Joe is the best! A friend recommended I call Joe and it was a terrific recommendation. Speaking with Joe was like chatting with a long time friend. He listened to all my questions and showed me my comparisons with my old company. He gave me a quote on 2 cars and my home. He was so genuine and acted like he was helping me and not just trying to make a sale. Joe explained everything he was quoting and answered all my questions. I am so happy I made the change and thoroughly enjoyed working with Joe. Thank you so very much Joe. Joe from State Farm is the best!!"
We responded:
"Trudy, thank you so much for your wonderful and heartfelt review! I’m truly grateful to hear that Joe made such a positive impression and treated you with genuine care and kindness throughout the process. It’s our goal to make every interaction feel like talking with a trusted friend, and I’m so glad Joe was able to provide clarity and support as you made your insurance decisions. Your happiness means everything to us, and we’re honored to have you as part of our State Farm family. Thank you again for your trust and kind words!"
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Erminio Silva

September 30, 2025

5  out of  5
rating by Erminio Silva
"This office has always been there for me for and questions I may have had or issues that I needed clarity they always come threw. Very pleased with there service"
We responded:
"Erminio, thank you so much for your kind words and trust in our office! It truly warms my heart to know we’ve been there for you whenever you needed answers or clarity. Providing caring and reliable service is our top priority, and your satisfaction means everything to us. Please know we’re always here to support you with kindness and dedication. Thanks again for being such a valued part of our community!"
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U Ferreira

September 25, 2025

5  out of  5
rating by U Ferreira
"We've been with Jill Cash (Pleasanton Office) our St Farm ins agent for my entire career years. She's always been great, very knowledgeable, kind, and quite funny. I highly recommend her services. Keep up the great work Jill."
We responded:
"Ubaldo, thank you so much for your heartfelt and wonderful review! It means the world to me to have been your State Farm agent throughout your career years. I’m truly grateful for your kind words about my knowledge, kindness, and sense of humor (I even laugh at my own jokes!) — it’s a joy to work with you. Your recommendation is the highest compliment I could receive, and I’m committed to continuing to provide the best service possible. Thank you again for your trust and support! "
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leecarrera2

September 25, 2025

5  out of  5
rating by leecarrera2
"Laura was very responsive to questions I had concerning my existing policies. When I had questions about a premium on one of my policies she was proactive in getting the information necessary to not only explain to me what the problem was but also solving the issues and providing me with a premium reduction."
We responded:
"Lee, thank you so much for sharing your experience! I’m delighted to hear that Laura was responsive, proactive, and able to not only clarify your questions but also help reduce your premium. We truly appreciate your trust and are committed to providing kind, attentive service every step of the way. Please don’t hesitate to reach out if you need anything else—we’re here for you!"
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Aimee Serene Cowles

August 26, 2025

5  out of  5
rating by Aimee Serene Cowles
"This office is wonderful. When I call, I usually get a person right away. A nice, attentive, knowledgeable person! Today I spoke with Joanna again, and she is super helpful, as always. She was able to retrieve some docs I couldn't get online and she delivered them to me immediately, and helped me with a few questions. Thank you, Joanna! ... Update, a few years later and the service is still excellent! Today, Laura help me to add a new car to our account and also change the billing cycles so that everything would bill at the same time. She was amazing, efficient, and super nice!"
We responded:
"Aimee, we sincerely appreciate your outstanding 5-star review! Thank you for the praise for Joanna! She is a vital part of the team and we value how much he cares about all our customers. Thank you for giving us the chance to help you with your insurance needs. We value you for letting us be your good neighbor!"
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Paul “Paul” L

August 26, 2025

5  out of  5
rating by Paul “Paul” L
"They were extremely helpful at every step of the process. Reliable, dependable and accountable. I could not be happier with the service I received from Jill and her team."
We responded:
"Thank you for your 5 star review, Paul. It is greatly appreciated."
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D Mac

August 21, 2025

5  out of  5
rating by D Mac
"Joe Bailey was wonderful and helped me with all questions to obtain my home insurance"
We responded:
"Thank you so much for your kind words! I’m thrilled to hear that Joe Bailey was able to assist you with all your questions and help you secure your home insurance. We truly appreciate your trust and are always here to support you with kindness and care. If you ever need anything else, please don’t hesitate to reach out!"
Profile photo of Bonnie “Akira”

Bonnie “Akira”

August 11, 2025

5  out of  5
rating by Bonnie “Akira”
"Joe Bailey, who is my new agent was diligent and patient to help me understand and provide me with all my insurance needs. Thank you"
We responded:
"Thank you so much for your wonderful feedback! I’m truly grateful to hear that Joe Bailey has been diligent and patient in helping you understand and meet all your insurance needs. Your trust means the world to us, and we’re committed to providing you with the kind and attentive service you deserve. Please know that we’re always here to support you whenever you need us."
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Jane Gentzen

August 8, 2025

5  out of  5
rating by Jane Gentzen
"Joe gave me quotes and was polite and professional. Followup was done on email and phone numbers were given if I had any questions. I was not pressured into an immediate decision."
We responded:
"Jane, thank you for your kind feedback! We're glad to hear that Joe provided you with polite and professional service, and that the follow-up communication met your expectations. We always strive to ensure our customers feel comfortable and informed without any pressure. If you have any further questions, please don't hesitate to reach out!"
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Laura Schmidt

August 8, 2025

5  out of  5
rating by Laura Schmidt
"Laura was so helpful in working with me to get the best coverage when I bought my daughter a car. Thank you!"
We responded:
"Laura, thank you so much for your kind words! We're thrilled to hear that Laura was able to assist you in finding the best coverage for your daughter's car. If you ever need any further help, please don't hesitate to reach out! We appreciate your ongoing business!"
Profile photo of Christopher Carson

Christopher Carson

August 7, 2025

5  out of  5
rating by Christopher Carson
"I had an excellent experience working with Joe Bailey for our auto insurance. He was professional, knowledgeable, and took the time to ensure we got the best coverage. His responsiveness and attention to detail made the process smooth and stress-free. Highly recommend him for anyone looking for great service and peace of mind!"
We responded:
"Chris, thank you so much for your kind words! We're thrilled to hear that Joe Bailey provided you with professional, knowledgeable, and attentive service. Ensuring you get the best coverage with a smooth and stress-free experience is our top priority. We truly appreciate your recommendation and look forward to assisting you again in the future!"
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Sheri Badilla

August 5, 2025

5  out of  5
rating by Sheri Badilla
"I am so happy with my State Farm Agent, Jill Cash and her team. They are true professionals and such a pleasure to deal with."
We responded:
"Sheri, thank you so much for your kind words! We're thrilled to hear that our team provided you with such a positive experience. Your satisfaction means a lot to us, and we're always here to assist you whenever you need. Thank you for all your years of continued business. "
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Kengo Yoshii

August 4, 2025

5  out of  5
rating by Kengo Yoshii
"Jill was always responsible and helpful when I needed assistance."
We responded:
"Kengo, thank you for your kind words! We're glad to hear that we were responsible and helpful whenever you needed assistance. We appreciate your feedback and wish you the best on your move!"
Profile photo of Carmen Jung

Carmen Jung

July 31, 2025

5  out of  5
rating by Carmen Jung
"Laura and Jill have been absolutely amazing to work with this past year. Our long time agent retired and then we were transferred to various agents who were very unprofessional and really did not show us much respect or kindness. Finally we found Jill and Laura, and what a refreshing experience it has been. We highly recommend their services."
We responded:
"Carmen, thank you so much for your kind words! We're thrilled to hear that we were able to provide you with the respectful and professional service you deserve. It means a lot to us that you found working with us to be a refreshing experience. We truly appreciate your recommendation and look forward to continuing to assist you in the future!"
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Mike Shen

July 18, 2025

5  out of  5
rating by Mike Shen
"A couple of times a year, I have some insurance need that I need personal help with — for example, questions about a car rental, or a venue rental for a family event — and I call Jill's office to speak with Jill or her associate, Laura Lannon. They are always incredibly nice, fast, informative, and effective. It is the opposite experience from what one would expect dealing with an insurance company. Highest ratings."
We responded:
"Thank you, Mike, for the insightful review! It brightens our day to hear that we have been able to help wonderful customers like you with your coverage needs. We appreciate your shoutout for Laura and look forward to continuing to serve your insurance needs!"
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Sonna Wildrick

July 16, 2025

5  out of  5
rating by Sonna Wildrick
"Christian was amazing!!! I really needed help getting a tow and he very patiently helped me with inputting all the pertinent information. I am so grateful and impressed with his help and patience."
We responded:
"Sonna, thank you for taking the time to share your experience with our office! Our team works hard to provide quality insurance, and we are thrilled to hear that Christian was able to do just that for your insurance needs! We appreciate you putting your trust in our office to help protect what matters most."
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Kawika Manaba

July 8, 2025

5  out of  5
rating by Kawika Manaba
"Had some questions regarding my insurance policy and Joanna D. Helped me with no questions asked. Extremely professional, timely, and accurate. Thank you"
We responded:
"Kawika, thank you for taking the time out of your day to leave us a review! We love hearing about how Joanna provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
Profile photo of Steve Farro

Steve Farro

July 8, 2025

5  out of  5
rating by Steve Farro
"Jill was amazing. Treated me with kindness and professionalism. She was able to get our vehicles and homeowners insurance policies put together in record time with very competitive pricing. She saved us some money in the process as well. Thank you for your knowledge, kindness and all out professionalism, Jill. We appreciate your help."
We responded:
"Steve, thank you so much for your kind words! I'm thrilled to hear that we provided you with exceptional service, combining professionalism, kindness, and expertise to get your insurance policies arranged quickly and at a great price. We truly appreciate your trust and are glad we could help save you money. If you need anything else, please don’t hesitate to reach out!"
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Brittany Bancroft

June 28, 2025

5  out of  5
rating by Brittany Bancroft
"Thank you for your help today, Joe! We have been impressed by the team’s enthusiasm and professionalism."
We responded:
"Brittany, thank you so much for your kind words! We're thrilled to hear that Joe and the team made a positive impression with their enthusiasm and professionalism. We appreciate your support and look forward to assisting you again in the future!"
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Verle Mangum

June 25, 2025

5  out of  5
rating by Verle Mangum
"Working with reliable, prompt, and pleasant people just makes things better. Thanks, Jill."
We responded:
"Verle, thank you so much for your kind words. We're thrilled to hear that you had a positive experience working with our team. We strive to provide reliable and friendly service, and your feedback means a lot to us. Looking forward to assisting you again in the future!"
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Ross Tyrrell

June 18, 2025

5  out of  5
rating by Ross Tyrrell
"My experience with Jill Cash and her Firm was nothing short of exceptional. They are super friendly and help get you what you need quickly while offering specific advice related to your situation. I highly recommend giving them a call to see what they bring to the table!"
We responded:
"Ross, thank you so much for your kind words! We're thrilled to hear that you had an exceptional experience. Providing friendly, personalized service is our top priority, and we’re glad that our efforts made a positive impact on your situation. Your recommendation means a lot to us, and we look forward to assisting anyone who reaches out. If you need anything in the future, don’t hesitate to get in touch!"